Baldrige Criteria and Sustained Transformation

Implement world class results with the Baldrige framework overview, transformational change and recognize why the Baldrige criteria is preferred. Dr. Hertz will present a structured approach to performance improvement, common language for facilitating communication and share best practices including a framework for a systems view of performance management.

Create outstanding customer experiences by building and integrating business culture, systems and technologies. Dr. Timmerman will discuss the behavioral economics framework and key success factors in ensuring employee engagement.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ABQAURP designates this enduring material for a maximum of 1.5 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. is an approved provider of continuing education for nurses. This activity is designated for 1.5 contact hour through the Florida Board of Nursing, Provider # 50-94.

This program is approved for Category 2 credit by the American Osteopathic Association.

Valid Dates: August 4, 2016 through March 15, 2018.

Diplomate $29.00
Professional Member $34.00
Non-Member $42.00

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