Creating a Just and Accountable Culture in Health Care

3.0 CME Credits

3.0 CE Credits

ABQAURP sub-specialty credits: Patient Safety/Risk Management 3.0, Physician Advisor 3.0, Managed Care 3.0

This course will describe the necessary components of a just and accountable culture and the distinction between human error, at-risk behavior, and reckless behavior. Participants will learn the importance of aligning the goals of a just culture with organizational codes of conduct, provider-based peer review systems, and human resource policies and practices.

In creating a just and accountable culture, providers and organizations will come to understand the need to create meaningful responses to the types of errors witnessed so that providers deliver optimal care, be managed in a fair and consistent manner, and receive the support they may need if harm to patients ultimately occurs.

At the conclusion of the activity, attendees will be able to:
  • Distinguish between systems-related errors and human errors
  • Define the three types of behavior giving rise to error
  • Discover steps that can be taken to assure organizational and provider accountability
  • Compare how the principles of a just culture are well-aligned to current regulatory and accreditation mandates
  • Identify the need to align a just and accountable culture to the organization's mission, vision, and values
This course is intended for Physicians of all specialties, Nurses, and Other Health Care Professionals with appropriate CME credit and nursing contact hours offered for each profession.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ABQAURP designates this enduring material for a maximum of 3.0 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

ABQAURP is an approved provider of continuing education for nurses. This activity is designated for 3.0 contact hours through the Florida Board of Nursing, Provider # 50-94.

This program is approved for Category 2 credit by the American Osteopathic Association.

All participants must achieve a final assessment score of at least seventy percent (70%) for recertification and continuing education credits. You have 60 days to complete the course after ordering. Please note: Exam candidates taking the Core Body of Knowledge and Diplomates renewing their certification may have less time to complete, as determined by deadlines imposed.

This activity is valid from October 27, 2016 through March 15, 2019.

Please read the ABQAURP Privacy Policy and we suggest strongly that you read the System Requirements before continuing.

COURSE FEES: Diplomate $80.00      Member $100.00      Non-Member $120.00

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About The Authors
Members of the CME Committee, Planners, and Faculty have disclosed to ABQAURP any relevant financial relationships. No relevant financial relationships or conflicts of interest exist in regard to the content of this online activity.

Barbara J. Youngberg, JD, MSW, BSN, FASHRM
Barbara Youngberg has been a senior lecturer in residence at Loyola University Chicago, School of Law since 2009 after serving for 10 years as an adjunct professor for the Beazley Institute for Health Law & Policy. She also is the Academic Director for the online health law program.

She is the author of numerous textbooks and articles on health care risk management, patient safety, insurance, risk finance, nursing ethics and health care law. Prior to completing law school Barbara was a registered nurse working in adult and pediatric intensive care units and trauma emergency departments in Chicago. Professor Youngberg holds a Bachelor of Science in Nursing from Illinois Wesleyan, a Master of Social Work from the University of Illinois, and Juris Doctor from DePaul University College of Law.

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