The Value of Customer Service and Patient Engagement

Maximize patient experiences while maintaining quality & safety. Mr. Deao will demonstrate evidenced-based practices while preserving your commitment to improving your patient's experience.

Discover the Vision for Patient Alignment and the necessary polices to support reimbursement and technology. Ms. Hall will uncover strategies implementing patient relationships between systems and applications to track their health care needs.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.


ACCREDITATION & CREDIT
The American Board of Quality Assurance and Utilization Review Physicians, Inc. (ABQAURP) is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

ABQAURP designates this online enduring material for a maximum of 2.0 AMA PRA Category 1 Credit™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

The American Board of Quality Assurance and Utilization Review Physicians, Inc. is an approved provider of continuing education for nurses. This activity is designated for 2.0 contact hour through the Florida Board of Nursing, Provider # 50-94.

This program is approved for Category 2 credit by the American Osteopathic Association.


Valid Dates: August 4, 2016 through March 15, 2019.

COURSE FEES:
Diplomate $60.00
Professional Member $70.00
Non-Member $85.00


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