Online Courses

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High Quality and Affordable Care through Accountability

Health care entities and providers are grappling with the fact that the care delivery landscape continues to evolve and reimbursement is now clearly tied to "outcomes, value, and customer service" versus the traditional "productivity and volume". As readmission and value based purchasing penalties hit the bottom lines of hospitals and health systems across the country, it has also become clear that the continuum of care responsibilities are stretching beyond traditional boundaries and forging many new, and previously unimagined, collaborative partnerships. Health care delivery is now a community responsibility with growing emphasis on population health improvement.

With a few years of experience now under our belts, health care systems and providers are getting a better idea of what is expected of them by payers and consumers. Professional responsibility and quality improvement efforts are clearly tied to effective communication and coordination of care. Providers are now in a position to better identify gaps in quality, safety, and customer service; in turn allowing them to provide high-quality, cost-effective care on a consistent basis. The bottom line appears to be holding ourselves, and each other, accountable for every transaction of care. The formation of the Accountable Care Organization (ACO) fosters the concepts of providing quality, safe, financially secure care; as such fulfilling the ethical responsibility the AMA requires for practitioners.


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ACO Journey, Legal Environment, & Peer Review Risks

The formation of the Accountable Care Organization (ACO) fosters the concepts of providing quality, safe, financially secure care; as such fulfilling the ethical responsibility the AMA requires for practitioners.

Discuss the MSSP proposed rule on assignments, data sharing, and financial benchmarks for ACO's. Reduce your risks during an ACO Peer Review by preparing an internal audit. Improve your performance by following the dimensions of quality, accountable care goals and the four domains of care being considered. Explore Memorial Hermann's journey to accountable care by building a high performance physician network.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.


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Baldrige Criteria and Sustained Transformation

Implement world class results with the Baldrige framework overview, transformational change and recognize why the Baldrige criteria is preferred. Dr. Hertz will present a structured approach to performance improvement, common language for facilitating communication and share best practices including a framework for a systems view of performance management.

Create outstanding customer experiences by building and integrating business culture, systems and technologies. Dr. Timmerman will discuss the behavioral economics framework and key success factors in ensuring employee engagement.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.


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The Value of Customer Service and Patient Engagement

Maximize patient experiences while maintaining quality & safety. Mr. Deao will demonstrate evidenced-based practices while preserving your commitment to improving your patient's experience.

Discover the Vision for Patient Alignment and the necessary polices to support reimbursement and technology. Ms. Hall will uncover strategies implementing patient relationships between systems and applications to track their health care needs.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.


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DSM-5 and ICD-10: Uses, Challenges, & Documentation

Explore DSM-5 Coding issues, uses and misuses in the world of ICD-10. Dr. Peck will define the clinical dilemmas in the use of DSM-5 or ICD-10 and the important changes Psychologists need to know in certain clinical diagnoses.

Examine clinical documentation improvement efforts in transitioning to ICD-10. MHMD Memorial Hermann's journey to improve documentation and coding.

These sessions were recorded live at our 2015 Annual Health Care Quality & Patient Safety Conference and are a portion of the online course entitled: High Quality and Affordable Care through Accountability.


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Quality Measures Deliver Quality Care

Discover Duke University's quality initiatives. Duke's priorities began by incorporating the STEEEP criteria, Baldridge initiatives all while maintaining Duke University Values. Duke's vision included quality/safety, patient experience, work culture and their financial position for growth. Transforming their patient-centered facilities with a strong teamwork structure, complex care plans and coordination of care and intensive case review process lead to their success in reducing admissions, readmissions and direct costs.

The American Health Information Management Association (AHIMA) share their keys to ensuring high quality, safety, compliance, and reimbursement through information governance. AHIMA's strategic initiatives include, information governance, informatics, public good, innovation and leadership. Demonstrating the importance of information governance to uphold federal and global data standards, while maintaining federal healthcare regulations is key to their success. Discover AHIMA's organization-wide framework for managing information throughout is lifecycle which supports their strategy, operations, regulatory, legal, risk and environmental requirements.

This session was recorded live at our 2016 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Quality Under the Affordable Care Act: Keys to Success.


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Quality Under the Affordable Care Act: Keys to Success

Be in the forefront of medical practice as it changes under the Affordable Care Act (ACA). Protect your practice and improve the health of both your patients and community in this new environment.

Now is the time to gain an in-depth understanding of what is required to be a successful practitioner under the ACA.

Understand what is being measured and how to demonstrate improved patient outcomes and health care practice value. Be among the leaders who have a winning Affordable Care Act-era practice.

At the conclusion of the activity, attendees will be able to:
  • Identify quality measures to accurately reflect practitioner outcomes
  • Realize coding and documentation challenges for optimal reimbursemten
  • Evaluate various evolving payment methodologies for the reimbursement of quality metrics, patient experience, and efficiency
  • Define areas of risk from the delivery of care, billing, and documentation perspectives in a changing medical-legal environment
  • Demonstrate how Physician Advisors are playing a significant leadership role in the drive for cost-effective health care
  • Recognize the role of the Accountable Care Organization in improving care quality for both inpatient and ambulatory settings
  • Describe emerging roles and opportunities for physician leaders and practical steps to prepare for leading change

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ICD-10 & Accountable Care - Financial and Legal

Address the new financial and legal implications introduced by the Affordable Care Act (ACA) and ICD-10. Expand your understanding of the legal responsibilities faced by ACOs working with CMS data, discover tools for ACO success, evaluate the financial implications of the ACA, review ICD-10, and recognize the importance of documentation

This session was recorded live at our 2016 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Quality Under the Affordable Care Act: Keys to Success.


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In the Crosshairs: US Healthcare in the Era of ACA

Health care today expands beyond treating the patient. Practitioners, health plans, patients, and administrators are all seeking ways to measure care, find the value, and improve upon outcomes. This activity features dynamic content from the leaders of this transformative era, giving you the information you need to provide the best care possible to our population.

Now is the time to gain an in-depth understanding of what is required to be a successful practitioner under the ACA. Protect your practice and improve the health of both your patients and community in this new environment. Be among the leaders who have a winning Affordable Care Act-era practice.

This session was recorded live at our 2016 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Quality Under the Affordable Care Act: Keys to Success.


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The Physician Advisor and Utilization Management

As the landscape and focus on health care changes, key players will emerge as important factors in securing safer, more effective practices in the realm of quality and patient safety. In support of our alliance with the American College of Physician Advisors and in conjunction with the Physician Advisor sub-specialty of the HCQM Certification, this activity explores the importance and roles of the Physician Advisor in our remodeled culture.

This session was recorded live at our 2016 Annual Health Care Quality & Patient Safety Conference and is a portion of the online course entitled: Quality Under the Affordable Care Act: Keys to Success.


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